France is banning unsolicited telemarketing calls starting next week
- France will ban unsolicited telemarketing calls starting August 11 under a new law.
- The law aims to protect consumers from intrusive sales pitches and fraudulent practices.
- Businesses are prohibited from contacting consumers without prior consent, which can be withdrawn at any time.
- Individuals making illegal calls can face fines up to 75,000 euros per call, while companies can be fined up to 375,000 euros per call.
- The new law has raised concerns in Morocco, where up to 50,000 jobs in call centers may be at risk.
France will implement a ban on unsolicited telemarketing calls starting next week as part of a new law designed to protect consumers from intrusive sales tactics and fraudulent commercial practices. This legislation, backed by President Emmanuel Macron's government, will take effect on August 11.
Under the new regulations, businesses are prohibited from contacting consumers without their prior consent, which can be revoked at any time. Previously, consumers had to register their numbers with a government service to avoid marketing calls, but many call centers reportedly ignored this list.
The law comes in response to widespread consumer complaints, with estimates suggesting that around 75% of people in France receive at least one unsolicited sales call each week. Violations of the law could result in significant fines for both individuals and companies making illegal calls. Concerns have also been raised in Morocco regarding potential job losses in call centers due to the new French regulations.
法国将于下周禁止未经请求的电话营销
法国将于下周实施对未经请求的电话营销的禁令，这是为了保护消费者免受侵扰性销售策略和欺诈商业行为的新法律的一部分。该立法得到了总统埃马纽埃尔·马克龙政府的支持，将于8月11日生效。
根据新规定，企业在未获得事先同意的情况下禁止联系消费者，且该同意可以随时撤回。此前，消费者必须将自己的号码注册到一个政府服务中以避免接到营销电话，但许多呼叫中心显然忽视了这一名单。
该法律是对广泛消费者投诉的回应，估计约75%的法国人每周至少接到一次未经请求的销售电话。违反该法律可能导致个人和公司面临高额罚款。摩洛哥方面也对新法国法规可能导致呼叫中心工作岗位流失表示担忧。