Some U.S. Adults Use AI for Financial Guidance but Few Trust It, Gallup Poll Finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- Only about one-third of U.S. adults who sought financial advice turned to a professional financial adviser.
A recent Gallup survey found that while some U.S. adults are using artificial intelligence for financial guidance, it is not widely trusted. Approximately 20% of Americans who sought financial advice in the past year turned to AI, but only about 30% of U.S. adults expressed confidence in its financial expertise, with just 3% trusting it 'a great deal.'
The survey highlighted a disconnect between the sources Americans trust for financial advice and those they actually use. While 80% of U.S. adults have confidence in financial advisers, only one-third of those seeking advice consulted a professional, with 73% relying on their own internet research.
Younger generations, particularly Gen Z and millennials, are more inclined to use AI for financial advice, with 25% of Gen Z and 21% of millennials reporting they sought AI guidance. In contrast, only 7% of baby boomers turned to AI for financial advice. Financial experts caution consumers to be careful in fully trusting AI tools and suggest using them as a starting point for learning.
部分美国成年人使用人工智能进行财务指导，但信任度较低，盖洛普调查显示
最近的盖洛普调查显示，尽管一些美国成年人使用人工智能进行财务指导，但其信任度并不高。约20%的美国成年人在过去一年中寻求财务建议时选择了人工智能，但只有约30%的美国成年人对其财务专业知识表示信心，其中仅有3%的人表示“非常信任”。
调查强调了美国人在财务建议的信任来源与实际使用之间的脱节。虽然80%的美国成年人对财务顾问有信心，但在寻求建议的人中，只有三分之一咨询了专业人士，73%的人依赖于自己的互联网研究。
年轻一代，尤其是Z世代和千禧一代，更倾向于使用人工智能进行财务建议，25%的Z世代和21%的千禧一代报告称他们寻求了人工智能的指导。相比之下，只有7%的婴儿潮一代转向人工智能获取财务建议。金融专家警告消费者要谨慎对待人工智能工具，建议将其作为学习的起点。