Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- About 8 in 10 U.S. adults have at least some confidence in financial advisers.
- The survey found that 73% of those seeking advice relied on their own internet research.
A recent Gallup survey conducted in partnership with Edward Jones revealed that some U.S. adults are using artificial intelligence (AI) for financial guidance, but it is not widely trusted. Approximately 20% of Americans who sought financial advice in the past year turned to AI, yet only about 30% of U.S. adults express confidence in AI's financial expertise, with just 3% trusting it a great deal.
The survey indicates a disparity between the sources Americans trust for financial advice and those they actually utilize. While about 80% of U.S. adults have some confidence in financial advisers, only one-third of those seeking advice consulted a professional, with a significant 73% relying on their own internet research.
Younger generations are more inclined to use AI for financial advice, with 25% of Gen Z and millennials having done so, compared to 16% of Gen X and 7% of baby boomers. However, a lower percentage of younger adults turned to professional financial advisers, with 14% of Gen Z and 21% of millennials seeking such guidance, compared to 34% of Gen X and 55% of baby boomers.
部分美国成年人使用人工智能进行财务指导，但信任度较低，盖洛普调查显示
最近一项由盖洛普与爱德华·琼斯合作进行的调查显示，部分美国成年人正在使用人工智能（AI）进行财务指导，但这种工具并不被广泛信任。约20%的美国成年人在过去一年中寻求财务建议时转向了人工智能，但只有约30%的美国成年人对人工智能的财务专业知识表示信心，只有3%的人对此表示高度信任。
调查表明，美国人在信任财务建议来源与实际使用的来源之间存在差距。虽然约80%的美国成年人对财务顾问至少有一定的信心，但只有三分之一的寻求建议者咨询了专业人士，显著的73%依赖于自己的互联网研究。
年轻一代更倾向于使用人工智能获取财务建议，25%的Z世代和千禧一代曾这样做，而X世代为16%，婴儿潮一代为7%。然而，寻求专业财务顾问指导的年轻人比例较低，Z世代为14%，千禧一代为21%，而X世代为34%，婴儿潮一代为55%。