Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- About 8 in 10 U.S. adults have confidence in financial advisers, while only one-third sought advice from them.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- Affordability often deters younger adults from hiring professional financial advisers.
A recent Gallup survey found that some U.S. adults are utilizing artificial intelligence for financial guidance, though it is not widely trusted. Approximately 20% of Americans who sought financial advice in the last year turned to AI, but only about 30% of U.S. adults expressed confidence in its financial expertise, with merely 3% trusting it 'a great deal.'
The survey revealed a disparity between the sources of financial advice that Americans trust and those they actually use. While 80% of U.S. adults have at least some confidence in financial advisers, only one-third of those seeking advice consulted a professional. Instead, 73% relied on personal internet research.
Younger generations are more inclined to seek financial advice from AI, with 25% of Gen Z and millennials using it, compared to 16% of Gen X and 7% of baby boomers. Many younger adults cite affordability as a reason for not hiring a financial adviser, as online research and AI tools are often less costly.
部分美国成年人使用人工智能进行财务指导，但信任度较低，盖洛普调查显示
最近的一项盖洛普调查发现，部分美国成年人正在利用人工智能进行财务指导，但这种方式并不广泛受到信任。约20%的美国成年人在过去一年中寻求财务建议时选择了人工智能，但只有约30%的美国成年人对其财务专业性表示信心，只有3%的人对此表示“非常信任”。
调查显示，美国人在信任的财务建议来源与实际使用的来源之间存在差距。虽然80%的美国成年人对财务顾问至少有一定的信心，但只有三分之一的寻求建议者咨询了专业人士。相反，73%的人依赖个人互联网研究。
年轻一代更倾向于从人工智能寻求财务建议，25%的Z世代和千禧一代使用了这一工具，而X世代为16%，婴儿潮一代仅为7%。许多年轻成年人表示，经济负担是他们不聘请财务顾问的原因，因为在线研究和人工智能工具通常成本更低。