Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- About 8 in 10 U.S. adults have at least some confidence in financial advisers.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- The survey found that 73% of those seeking financial advice relied on their own internet research.
A recent Gallup survey, conducted in partnership with Edward Jones, reveals that while some U.S. adults are utilizing artificial intelligence for financial guidance, it remains a source of limited trust. Approximately 20% of Americans who sought financial advice in the past year turned to AI, yet only about 30% of U.S. adults expressed a significant level of confidence in AI's financial expertise, with just 3% trusting it 'a great deal.'
The survey highlights a disparity between the sources Americans trust for financial advice and those they actually use. While 80% of U.S. adults have at least some confidence in financial advisers, only about one-third of those seeking advice consulted a professional, with a significant majority, 73%, relying on their own internet research.
Younger generations, particularly Gen Z and millennials, are more inclined to use AI for financial advice, with a quarter of Gen Z and 21% of millennials seeking guidance from AI. In contrast, older generations are more likely to consult professional advisers, indicating a trend influenced by affordability and accessibility of financial services.
部分美国成年人使用人工智能进行财务指导，但信任度不高，盖洛普调查显示
最近的一项盖洛普调查显示，尽管一些美国成年人正在利用人工智能进行财务指导，但其信任度仍然有限。约20%的美国成年人在过去一年中寻求财务建议时选择了人工智能，但只有约30%的美国成年人对人工智能的财务专业知识表示高度信心，仅有3%的人表示非常信任。
调查突显了美国人在信任财务建议来源与实际使用来源之间的差异。尽管80%的美国成年人对财务顾问至少有一些信心，但在寻求建议的人中，只有约三分之一咨询了专业人士，而大多数人，即73%，依赖于自己的互联网研究。
年轻一代，特别是Z世代和千禧一代，更倾向于使用人工智能进行财务建议，四分之一的Z世代和21%的千禧一代寻求来自人工智能的指导。相比之下，老年人更可能咨询专业顾问，这表明这一趋势受财务服务的可负担性和可及性影响。