Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- About 73% of those seeking financial advice relied on their own internet research.
- Certified financial planners have a legal responsibility to provide fitting advice, unlike AI tools.
A recent Gallup survey found that some U.S. adults are utilizing artificial intelligence for financial guidance, yet it remains a less trusted source. Approximately 20% of Americans who sought financial advice in the past year turned to AI, but only around 30% of U.S. adults expressed confidence in AI's financial expertise, with just 3% trusting it 'a great deal.'
The survey highlighted a disparity between the sources Americans trust for financial advice and those they actually use. While 80% of U.S. adults have some confidence in financial advisers, only about one-third of those seeking advice consulted a professional. Instead, a significant 73% relied on their own internet research.
Younger generations, particularly Gen Z and millennials, are more inclined to use AI for financial advice, with 25% of Gen Z and 21% of millennials reporting they sought AI guidance. In contrast, older generations, such as baby boomers, tend to prefer professional financial advisers. Financial experts advise caution when using AI, emphasizing the importance of combining AI insights with information from trusted sources.
部分美国成年人使用人工智能进行财务指导，但信任度较低，盖洛普调查显示
最近的盖洛普调查发现，部分美国成年人正在利用人工智能进行财务指导，但这仍然是一个不太受信任的来源。大约20%的美国成年人在过去一年中寻求财务建议时转向人工智能，但只有约30%的美国成年人对人工智能的财务专业知识表示信心，只有3%的人表示“非常信任”。
调查突显了美国人在信任财务建议来源与实际使用来源之间的差距。虽然80%的美国成年人对财务顾问有一定信心，但只有约三分之一的寻求建议者咨询了专业人士。相反，显著的73%的人依赖自己的互联网研究。
年轻一代，特别是Z世代和千禧一代，更倾向于使用人工智能进行财务建议，其中25%的Z世代和21%的千禧一代报告称他们寻求了人工智能的指导。相比之下，老一代，如婴儿潮一代，更倾向于选择专业财务顾问。财务专家建议在使用人工智能时要谨慎，强调将人工智能的见解与可信来源的信息结合的重要性。