Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- About 8 in 10 U.S. adults have at least some confidence in financial advisers.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- The survey indicates a disconnect between trusted resources for financial advice and those actually relied upon.
A recent Gallup survey, conducted in partnership with Edward Jones, reveals that some U.S. adults are turning to artificial intelligence for financial guidance, although it remains a less trusted source. Approximately 20% of Americans who sought financial advice in the past year utilized AI, but only about 30% of U.S. adults expressed confidence in AI's financial expertise, with just 3% trusting it a great deal.
The survey, which included responses from over 5,000 adults aged 21 and older, highlights a significant reliance on traditional financial advisers, with about 80% of respondents expressing at least some confidence in them. However, only one-third of those seeking financial advice consulted a professional adviser, while 73% relied on their own internet research.
Younger generations, particularly Gen Z and millennials, are more inclined to use AI for financial advice, with 25% of Gen Z and 21% of millennials reporting they sought AI guidance. In contrast, older generations tend to rely more on professional advisers, with 55% of baby boomers having consulted one. The survey underscores the importance of using AI cautiously and in conjunction with other trusted sources for financial advice.
部分美国成年人使用人工智能进行财务指导，但信任度不高，盖洛普调查显示
最近的一项盖洛普调查显示，部分美国成年人正在寻求人工智能的财务指导，但这一来源的信任度较低。约20%的美国成年人在过去一年中寻求财务建议时使用了人工智能，但只有约30%的美国成年人对人工智能的财务专业知识表示信心，只有3%的人对此非常信任。
该调查涵盖了超过5000名21岁及以上的成年人，显示出人们对传统财务顾问的显著依赖，约80%的受访者对财务顾问至少有一定的信任。然而，只有三分之一的寻求财务建议的人咨询了专业顾问，而73%的人依赖于自己的互联网研究。
年轻一代，特别是Z世代和千禧一代，更倾向于使用人工智能进行财务建议，25%的Z世代和21%的千禧一代报告说他们寻求了人工智能的指导。相比之下，老年一代更倾向于依赖专业顾问，55%的婴儿潮一代咨询过专业顾问。调查强调了谨慎使用人工智能的重要性，并建议将其与其他可信来源结合使用。