Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans sought financial advice from AI in the past year.
- Only about 30% of U.S. adults have confidence in AI's financial expertise.
- Approximately 80% of U.S. adults trust financial advisers more than AI.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- The poll surveyed 5,075 U.S. adults aged 21 and older.
A Gallup survey found that some U.S. adults are turning to artificial intelligence for financial guidance, but it is not the most trusted source. About 20% of Americans who sought financial advice in the past year used AI, yet only 30% of U.S. adults expressed confidence in its financial expertise, with just 3% trusting it 'a great deal.'
The survey highlights a gap between the resources Americans trust for financial advice and those they actually use. While 80% of U.S. adults have some confidence in financial advisers, only one-third of those seeking advice consulted a professional, with 73% relying on their own internet research.
Younger adults, particularly Gen Z and millennials, are more inclined to use AI for financial advice, with 25% of Gen Z and 21% of millennials having turned to AI, compared to only 7% of baby boomers. However, the survey indicates that older adults are more likely to seek help from professional financial advisers.
Experts advise caution when using AI for financial guidance, suggesting it can be useful for understanding complex terms but should be combined with information from trusted sources. The survey was conducted from March 20 to April 6, 2026, with a margin of error of plus or minus 1.8 percentage points.
部分美国成年人使用人工智能进行财务指导，但信任度不高，盖洛普调查显示
盖洛普的一项调查发现，部分美国成年人正在寻求人工智能的财务指导，但这一来源的信任度并不高。约20%的美国成年人在过去一年中寻求财务建议时使用了人工智能，但只有30%的美国成年人对其财务专业知识表示信心，只有3%的人表示非常信任。
调查显示，美国人在信任财务建议来源与实际使用的资源之间存在差距。虽然80%的美国成年人对财务顾问有一定信心，但只有三分之一的寻求建议者咨询了专业人士，73%的人依赖自己的互联网研究。
年轻成年人，特别是Z世代和千禧一代，更倾向于使用人工智能进行财务建议，25%的Z世代和21%的千禧一代曾使用人工智能，而只有7%的婴儿潮一代如此。然而，调查表明，老年人更可能寻求专业财务顾问的帮助。
专家建议在使用人工智能进行财务指导时要谨慎，认为它可以帮助理解复杂术语，但应与可信来源的信息结合使用。该调查于2026年3月20日至4月6日进行，误差范围为正负1.8个百分点。