Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
- About 1 in 5 Americans who sought financial advice in the past year turned to AI.
- Only about 3 in 10 U.S. adults have confidence in AI's expertise for managing money.
- Younger generations are more likely to use AI for financial advice compared to older adults.
- About 8 in 10 U.S. adults have confidence in financial advisers, but only one-third sought professional advice.
- Financial experts caution consumers to verify AI advice with trusted sources.
A recent Gallup survey found that while some U.S. adults are using artificial intelligence for financial guidance, it is not a highly trusted source. Approximately 20% of Americans who sought financial advice in the past year turned to AI, but only about 30% of U.S. adults expressed a great deal or some confidence in AI's financial expertise.
The survey indicated a notable difference between the resources Americans trust and those they actually use. While 80% of U.S. adults have at least some confidence in financial advisers, only about one-third of those seeking financial advice consulted a professional adviser, with a significant 73% relying on their own internet research.
Younger generations, particularly Gen Z and millennials, are more inclined to use AI for financial advice compared to older generations. However, hiring a professional financial adviser remains a less common choice among these younger adults due to affordability concerns. Financial experts recommend using AI as a supplementary tool while verifying information through trusted sources.
部分美国成年人使用人工智能进行财务指导，但信任度不高，盖洛普调查显示
最近的一项盖洛普调查显示，尽管一些美国成年人使用人工智能进行财务指导，但这并不是一个高度信任的来源。大约20%的美国人在过去一年中寻求财务建议时选择了人工智能，但只有约30%的美国成年人对人工智能的财务专业知识表示信任。
调查显示，美国人信任的资源与实际使用的资源之间存在显著差异。虽然80%的美国成年人对财务顾问至少有一定信心，但在寻求财务建议的人中，只有三分之一咨询了专业顾问，显著的73%依赖于自己的互联网研究。
年轻一代，尤其是Z世代和千禧一代，比老年人更倾向于使用人工智能进行财务建议。然而，由于经济负担问题，聘请专业财务顾问在这些年轻人中仍然不常见。财务专家建议将人工智能作为补充工具，同时通过可信来源验证信息。