Uber fined nearly $1 billion by Dutch regulators over automated suspensions of driver accounts
- Dutch data protection authorities fined Uber 825 million euros ($964 million) for violating the EU's General Data Protection Regulation.
- Uber used automated software to suspend driver accounts without human review, leading to potential errors.
- The violations occurred from 2018 to 2022, and Uber failed to inform drivers about the automated decision-making process.
- Uber plans to appeal the decision, stating that it takes driver decisions seriously and has safeguards in place.
Dutch data protection authorities have fined Uber nearly $1 billion, stating that the ride-hailing company used automated software to suspend driver accounts without human review. The fine amounts to 825 million euros ($964 million) due to violations of the EU's General Data Protection Regulation, which prohibits fully automated decision-making.
The Dutch Data Protection Authority reported that the violations took place from 2018 to 2022 and that Uber failed to inform drivers about its automated decision-making process. This is the fourth time the authority has imposed a fine on Uber, with the largest fine previously being 290 million euros ($324 million) in 2024 for transferring personal details of European drivers to the United States without adequate protection.
Uber has expressed disagreement with the decision and stated that it will file an appeal. The company emphasized its commitment to fair treatment of drivers, including human reviews and the opportunity for drivers to appeal decisions they believe are mistakes.
荷兰监管机构对Uber处以近10亿美元罚款，因自动暂停司机账户
荷兰数据保护机构对Uber处以近10亿美元的罚款，称该打车公司使用自动化软件暂停司机账户，未进行人工审核。罚款金额为8.25亿欧元（9.64亿美元），因违反欧盟通用数据保护条例，该条例禁止完全自动化的决策。
荷兰数据保护局报告称，这些违规行为发生在2018年至2022年期间，Uber未能告知司机有关其自动决策过程。这是该机构第四次对Uber处以罚款，之前最大的罚款是在2024年，金额为2.9亿欧元（3.24亿美元），因将欧洲司机的个人信息转移至美国而未采取适当保护措施。
Uber表示不同意这一决定，并计划提出上诉。该公司强调其对司机公平对待的承诺，包括人工审核和司机对其认为错误的决策提出上诉的机会。