Uber fined nearly $1 billion by Dutch regulators over automated suspensions of driver accounts
- Dutch data protection authorities fined Uber 825 million euros ($964 million) for using automated software to suspend driver accounts without human review.
- The fine was imposed for violating the EU's General Data Protection Regulation, which prohibits fully automated decision-making.
- The violations occurred from 2018 to 2022, during which Uber failed to inform drivers about its automatic decision-making.
- Uber plans to appeal the decision, stating that the authority reviewed outdated policies and emphasizing their commitment to fair treatment of drivers.
Dutch data protection authorities have fined Uber nearly $1 billion, stating that the ride-hailing company used automated software to suspend driver accounts, sometimes permanently, without any human review to check for mistakes.
The Dutch Data Protection Authority announced on Friday that it is imposing a fine of 825 million euros ($964 million) because Uber violated the EU’s General Data Protection Regulation. These regulations prohibit fully automated decision-making.
The authority also indicated that Uber failed to inform drivers about its automatic decision-making processes. The violations were reported to have occurred from 2018 to 2022.
In response, Uber expressed disagreement with the decision and the fine, stating that they would file an appeal. The company emphasized their commitment to fair treatment of drivers, including human reviews and the opportunity for drivers to appeal decisions they believe are mistakes.
荷兰监管机构对Uber处以近10亿美元罚款，因其自动暂停司机账户
荷兰数据保护机构对Uber处以近10亿美元的罚款，称该打车公司在没有任何人工审核的情况下使用自动软件暂停司机账户，有时甚至是永久性暂停。
荷兰数据保护局在周五宣布，因Uber违反了欧盟的通用数据保护条例，决定处以8.25亿欧元（9.64亿美元）的罚款。这些规定禁止完全自动化的决策。
该机构还表示Uber未能告知司机有关其自动决策过程的信息。违规行为被报告发生在2018年至2022年期间。
作为回应，Uber表示不同意该决定和罚款，并表示将提出上诉。该公司强调他们致力于公平对待司机，包括人工审核和司机对认为是错误的决定提出上诉的机会。